Life Support
Available 365 days a year! Leave all foreigner support to us!
Multilingual life support
~ We also respond to late-night emergencies! ~
PrimeArc Co., Ltd. alleviates the concerns of residents and provides peace of mind and trust to owners and real estate management companies. We assist in creating a society where foreigners can feel, “I’m glad I came to Japan!”
Foreigners’ Concerns
“I want to cancel, what should I do?”
“I will be returning to my home country for a while, what should I do during my absence?”
“I don’t know how to start electricity, gas, and water services”
“How do I change or renew my visa?”
We can address all concerns, making it easy and reassuring!
Concerns of Management Companies
“I want you to be careful about how to dispose of garbage”
“It’s noisy at night, so I want you to take care of it”
“I’m back in my home country and can’t be reached…”
“I want an explanation about renewal fees”
Since you can leave all inquiries from foreign residents to us, you can rent out your rooms without fear of trouble.
Three-Party Calls with Non-Face-to-Face Interpretation
Incoming call from foreign customers
Three-party interpretation begins
The person in charge makes a three-party call to our support staff
Problem Solving